The Customer Relationship Management software empowers companies to emphasis on customers and personalizes their experience with the company’s product and services. The CRM system is a central repository of all customer knowledge, marketing activities, sales, and customer service and allows collaboration between different departments interacting with a single customer. It also manages the life-cycle of a customer from suspect to prospect to customer stage, and beyond.
ADVALO offers CRM solutions that help companies to increase customer reliability, decrease churn, and deliver a high return on marketing spend. Our CRM consultants can service you document your requirements, short-list and evaluate CRM solutions, aid you with implementation services and provide ongoing support.